We may collect what you share with us, some details about how you use our online services, and what we need to provide the services you request. We generally use that information to operate, secure, and improve our services and to stay in touch. Your choices and rights depend on where you live and which services you use. The rest of this policy explains the details in plain language.
We want you to feel comfortable using our website and online services, and we’ve aimed to keep this policy clear and easy to follow. In this policy, “we,” “us,” and “our” means the business or organization that operates the services you’re using (the “Operator”). “Online Services” is our shorthand for our website, forms, portals, booking tools, account areas, and related services.
Because services and privacy laws vary, some parts of this policy apply only when a certain feature is available or a certain law applies to you. If another notice or applicable law provides stronger protections, that notice or law controls.
We may update this policy as our services, technology, or legal requirements change. When we do, we’ll update the “Last Updated” date and aim to provide additional notice or ask for consent where required.
When you use our services, our Terms of Service and any rental, membership, facility, or marina rules may also apply. Those cover matters such as reservations, payments, access, cancellations, and how disputes are handled. This policy explains how we handle your personal information. If the two conflict about privacy, this policy generally controls, to the extent the law allows.
You can read our Terms of Service here: Terms of Service
What we collect depends on how you use our services, which features are available, the choices you make, and the law that applies to you. We won’t necessarily collect everything below—here are the categories that may apply:
CategoryExamplesWhen it may applyContact and account informationName, email, address, phone number, username, messages, reviews, or support requests.When you contact us, set up an account, submit content, or request a service.Reservations and paymentsReservations, rentals, memberships, the services you select, dates, payment details, and confirmations.When you reserve, rent, purchase, pay, or manage a service.Property and access informationDetails about a storage unit, parking spot, RV, vehicle, trailer, vessel, boat, slip, berth, dock, or gate access.When relevant to a service, facility, or access feature you use.Information about other peopleGuests, occupants, crew members, authorized users, or emergency contacts.When you provide or authorize someone else’s information.Device and usage informationIP address, device and browser details, pages viewed, cookies, approximate location, access logs, and security signals.When you browse or use the Online Services.Sensitive informationGovernment identifiers, financial-account details, precise location, or access credentials.Only when needed for a service and permitted by law.
We may receive this information directly from you, automatically as you use our services, from providers or partners, from public sources, or from someone connected to a service you request. If you share someone else’s information, please make sure you’re authorized to do so.
Depending on the circumstances, we may use your information to:
We may share personal information when it’s reasonably needed to operate our services, follow your instructions, or meet a legal or business need. Depending on the situation, recipients may include:
When a provider works on our behalf, it may use your information only as our agreement, our instructions, and the law allow. Some providers also have their own privacy notices.
Text messages and mobile information
We don’t share your SMS or mobile information—such as your mobile number, text opt-in, consent, or related messaging details—with third parties or affiliates for their own purposes. We do not share your mobile information with third parties or affiliates for marketing or promotional purposes. We share it only with the providers that send or support the messages you requested, or when the law requires it.
Our services may use cookies and similar tools, such as pixels, tags, SDKs, session replay, and details in links or URLs. Depending on the service and the law, these support core features, preferences, analytics, security, personalization, or advertising.
Where the law requires consent for non-essential tools, we’ll generally ask before using them. You may be able to manage your choices through your browser or device settings. Where required, we’ll also aim to recognize signals such as Global Privacy Control (GPC).
We may send you service messages and, where permitted, marketing messages. Marketing messages generally include a way to opt out where required. If we offer text messages, you may be able to reply “STOP” to opt out, and other help or opt-out options may also be available.
Payments are typically handled by third-party payment providers under their own privacy notices. Depending on the service, we may receive information such as payment status, billing details, a partial card number, refunds, or confirmations. How payment information is stored can vary.
Depending on the services and location, we may use information to support reservations, storage, parking, RV, docking, marina, access, safety, or property needs. When relevant, that may include vessel, slip, berth, dock, trailer, vehicle, guest, crew, emergency-contact, entry or exit, camera, license-plate, or location details—only as needed for the service and as the law allows.
We use reasonable safeguards designed to help protect your information, though no online system can be completely secure. We generally keep information only as long as we reasonably need it—for example, to provide services, maintain records, resolve disputes, protect security, or meet legal requirements. How long that is depends on the type of information and the situation.
Depending on where you live, the law that applies, and how we use your information, you may have some of the rights below:
RightWhat it meansHow to beginAccess or knowAsk what personal information we collect, use, or disclose.Use the contact information below.Correct or deleteAsk us to correct or delete your information, with some legal exceptions.Use the contact information below.Opt out or limitOpt out of certain targeted advertising, sale, sharing, or profiling, or limit sensitive-information uses, where those apply.Use the available settings, signals, or request methods.Object, restrict, or appealUse other rights that may apply, such as withdrawing consent or appealing a decision.Contact us or follow the instructions we provide.
To make a request, contact us at 1910 Weeksville Road Elizabeth City, NC 27909
We may need to confirm your identity (and an agent’s authority) before acting, and we’ll aim to respond within the time the law allows. If we handle the information only for another business, we may refer your request to them. Consistent with applicable law, we don’t intend to discriminate against you for exercising your rights.
Our services aren’t meant for children under 18, and we don’t knowingly collect their information unless the law allows it with the required consent. If your local law sets a different age or adds extra protections, we’ll aim to follow it.
Automated tools or AI may help us route support requests, improve service, understand usage, or detect fraud. If those tools use personal information, we’ll aim to provide additional notice or ask for consent where required. We generally won’t make decisions with legal or similarly significant effects using automation alone, unless the law allows it and appropriate protections are in place.
Our services may link to or work with other companies’ websites, apps, payment pages, booking systems, facility or marina systems, or access systems. Those companies collect information under their own privacy notices, so please review theirs before using them.
Depending on where you live and the law that applies, additional privacy disclosures, rights, and choices may apply. The subsections below describe how we handle information and the rights that may be available in specific regions.
If the California Consumer Privacy Act applies, you may be able to know or access, correct, delete, and obtain a copy of your personal information; opt out of its sale or sharing (including certain targeted advertising); limit certain uses of sensitive information; and receive equal service for exercising those rights.
You can use the contact options above or any “Your Privacy Choices” or “Do Not Sell or Share My Personal Information” link on our services. We may ask you to verify your request, and we’ll aim to recognize signals such as GPC where the law requires. We don’t knowingly sell or share the personal information of anyone under 16 without the required authorization.
Other state privacy laws may give you rights to access, correct, delete, or obtain a copy of your information, or to opt out of activities such as targeted advertising, sale, profiling, or certain automated decisions. The details—such as who’s covered, deadlines, and appeals—vary by state. We aim to provide the rights and choices the law where you live provides.
If the EU GDPR or UK GDPR applies, the Operator is generally the “controller” of the information it uses for its own purposes. You may have rights to access, correct, delete, restrict, object to, or transfer your information, and to withdraw consent. You may also complain to your local data-protection authority.
The legal basis we rely on depends on the purpose:
Legal basisWhen it appliesContractProviding a service, reservation, rental, account, or payment you asked for.Legal obligationKeeping records or meeting a legal requirement.Legitimate interestsRunning, securing, and improving our services, when that doesn’t override your rights.ConsentMarketing, non-essential cookies, or anything else where consent is required or you choose to give it.
Where it applies, we’ll aim to provide details about the controller, how to reach us about privacy, who receives information, how long we keep it, international transfers, and any representative or data-protection officer.
Your information may be handled outside your home country, including in the United States. When the law requires, we aim to use recognized protections such as an adequacy decision, standard contractual clauses, the UK International Data Transfer Addendum, or another approved safeguard.
For questions, concerns, or privacy requests, you can reach us using the information below:
ContactInformation StorageMailing address 1910 Weeksville Road Elizabeth City, NC 27909
Terms, Conditions, and Notices
These Terms explain the rules for using this website and related online services.
In these Terms, “we,” “us,” and “our” refer to the business or organization identified above. “You” and “your” refer to the person or organization using the website or Online Services.
Because services and features vary, the provisions below apply when a particular feature is available or a particular law applies to you.
These Terms explain the rules for using the Online Services. Our Privacy Policy explains how we manage personal information and can be found in the above section.
The Privacy Policy and these Terms address different topics. If they conflict about privacy or personal information, the Privacy Policy generally controls to the extent the law allows. If another notice or applicable law provides stronger protections, that notice or law controls to the extent required.
You agree to use the Online Services lawfully and as intended. If you use them for a business or another organization, you confirm that you are authorized to act for that organization and are legally able to enter into a binding agreement.
Website content is provided for information and convenience. Descriptions, advertisements, availability displays, prices, hours, policies, and other information may change. Website content does not create a binding offer, reservation, rental, purchase, membership, or service commitment unless it is expressly confirmed through an applicable transaction flow or written agreement.
We may update, correct, replace, or remove content and features; perform maintenance; or limit, suspend, or discontinue access when reasonably needed for security, fraud prevention, legal compliance, maintenance, or protection of our property, the Online Services, or other people.
The Online Services may let you request or complete a reservation, rental, membership, purchase, enrollment, or other transaction. The applicable transaction flow will identify the service, price, fees, and other important details.
Submitting a request does not necessarily mean that we have accepted it. Acceptance occurs only when the applicable confirmation, agreement, checkout flow, or other written terms indicate that it is accepted.
Your use of a particular service may be governed by additional terms. Those terms may address eligibility, rates, pricing, deposits, cancellations, refunds, late payments, access, other options, rules, notices, and other service-specific matters.
If an Online Service allows you to pay, provide accurate billing information and authorize the charges shown before submitting payment. Payment processing may be provided by a third-party payment provider under its own terms and privacy notice. Fees, taxes, deposits, recurring charges, payment timing, cancellations, refunds, and returned or declined payments are managed as described in the applicable agreement or rules. To cancel a service or request a refund, you must contact us directly using the contact information provided below or in the applicable agreement or rules. We will review and process the request in accordance with the applicable agreement or rules; however, submitting a request does not guarantee that a cancellation or refund will be approved.
If these Terms conflict with an applicable agreement or rules, the more specific agreement or rules control for that transaction or service.
An account, login credentials, access code, mobile number, or other account information may be required to use certain features. Provide accurate information and take reasonable steps to protect your credentials and access information. You are responsible for all activities through your account or credentials.
Tell us promptly using the contact information below if you believe that someone used your account or your access information without permission. Do not share credentials or access codes with anyone who is not authorized under the applicable agreement or rules, and do not bypass a gate, lock, camera, access control, or other security measure.
When using the Online Services, you agree to:
You may not use the Online Services to commit fraud, harass or impersonate someone, access an account or system without authorization, introduce malicious code, defeat security controls, use bots or scrapers without written permission, copy or commercially exploit the Online Services except as allowed by law or in writing, or submit content you do not have the right to share.
We may offer text messages. If you choose to receive them, we may use your mobile number and related messaging details to send requested service updates, reservation information, payment reminders, access information, or support communications. We do not share SMS or mobile information—such as your mobile number, text opt-in, consent, or related messaging details—with third parties or affiliates for their own purposes. We share that information only with the providers that send or support the messages you requested, or when the law requires it.
If you separately agree to marketing communications, you may opt out using the instructions provided. For text messages, you may be able to reply “STOP” to opt out and “HELP” for help. Message and data rates may apply. Your consent to receive marketing texts is not a condition of purchasing a service.
The Online Services may use cookies and similar tools, such as pixels, tags, SDKs, session replay, logs, or details in links and URLs. Our Privacy Policy explains these technologies and available choices. We will ask for your consent before using non-essential tools when the law requires it.
The Online Services may allow you to submit reviews, comments, photos, forms, messages, questions, or other content (“User Content”). You keep any ownership rights you have in your User Content, but you give us and our service providers a nonexclusive, irrevocable, worldwide, royalty-free right to host, store, reproduce, format, and otherwise use it as reasonably needed to provide, operate, secure, and improve the Online Services. We may display User Content when you submit it through a feature intended to display it. We will manage personal information in User Content as described in our Privacy Policy and as applicable law requires.
You are responsible for your User Content. Do not submit content that is unlawful, false, abusive, threatening, discriminatory, invasive of privacy, infringing, or harmful, or include another person’s information unless you are authorized to provide it. We may remove or limit User Content when reasonably needed to protect people or property, operate the Online Services, follow the law, or enforce these Terms.
The Online Services may link to or work with third-party websites, payment providers, booking systems, access systems, maps, social-media services, analytics tools, communication providers, or other third-party services. Those third parties may have their own terms and privacy notices. Review them before use. Your use of a third-party service is subject to your agreement with that third party.
Automated tools or artificial intelligence may help operate the Online Services, route support requests, improve service, understand usage, or detect fraud. If those tools use personal information, our Privacy Policy explains the applicable information practices.
Our Online Services are not meant for children under 16, and we do not knowingly collect their information unless the law allows it with the required consent. If your local law sets a different age or adds extra protections, we will aim to follow it.
We or our licensors own or have rights to use the website content, text, graphics, logos, photographs, videos, trademarks, service marks, software, technology, tools, and other materials made available through the Online Services, except for User Content and third-party materials.
Subject to these Terms and applicable agreements or rules, we give you a limited, personal, revocable, nonexclusive right to access and use the Online Services for their intended purposes. These Terms do not transfer ownership of our intellectual property to you. If you send us feedback, we may use it without restriction, compensation, or payment, unless applicable law says otherwise.
We may update these Terms as the Online Services, our business, or legal requirements change. Updated Terms take effect when posted unless applicable law requires a different date. If you continue to use the Online Services after an update, the updated Terms apply to your future use. If you do not agree, stop using the Online Services and contact us about any active transaction or account.
These Terms are a general baseline for the Online Services. An agreement or other document for a transaction, service, account, access, or other feature may contain additional or different terms.
Those documents may address service-specific matters such as cancellations, refunds, access, notices, governing law, dispute resolution, liability, warranties, indemnity, and other risk-allocation provisions when relevant. The applicable document controls when these Terms and that document cannot reasonably be read together.
For questions about these Terms, the Online Services, or a transaction, contact us using:
Weeksville Self Storage
1910 Weeksville Road
Elizabeth City, NC 27909
252-331-0279
If one part of these Terms is unenforceable, the remaining parts continue to apply to the extent permitted by law. If we do not enforce a provision right away, that does not mean we waive the right to enforce it later.
These Terms govern use of the Online Services. They do not replace an applicable agreement or rules that apply to a particular service. The applicable transaction-specific document controls when these Terms and that document cannot reasonably be read together.
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